Dear Will I just wanted to write to say thank you for all your hard work replacing our gate. It was lovely to meet you to talk about what we could do. Your advice was clear and informed which helped us make our decision as did your prompt reply to emails and our questions. You were very professional with your quote and it was nice to find no hidden extras. I was also impressed with how quickly you came to do the work and the high standard of workmanship, taking all the rubbish away and leaving everything tidy.